Luc Moers : XD Director

Experience Design Director with +15 years of experience in Mobile, Apps, web, portals, social platforms, e-commerce and IoT solutions. Also designed communities, websites, online services and applications. Strong conceptual, consulting, leadership and management skills. Leader in guiding projects, engineers and clients to best User Experience. Curious, quick learner, seeing the big picture and focused on designing simplicity for the best user experience. Always worked in small teams where engineers and designers work together with the client to create efficient and innovative solutions.

• User Experience Design 
• Service Design
• iOS
• Android
• Salesforce
• Prototyping
• Enterprise applications
• E-commerce B2B and B2C 
• Interaction design 
• Product and concept development 
• Agile/SCRUM 
• Strategic workshops and presentations 
• Advanced User research and usability testing

• Coaching and mentoring 
• Facilitation
• Application design 
• Mobile and responsive design 
• Photography 
• Content management systems 
• Fluent in English and Dutch 
• Basic German 
• Excellent writing skills 

2022 – Now: Experience Design Director North Europe @ Salesforce

• Leading and mentoring Experience Design team in North Europe;
• Directing Salesforce Experience Design projects;
• Design strategy and implementation;
• Business development.

2015 – 2022: UX Lead @ Deloitte Digital

• Leading and mentoring team of UX designers; 
• Managing UX design projects;
• Enterprise solution design;
• Proposition and concept creation;
• Service designer;
• Setup and run User research lab;
• Rapid prototyping and validation;
• Dutch representative designer of Deloitte Digital in Apple collaboration;
• Designing for IoT, AI, Mobile, AR/VR and web solutions;

2014 – 2015: UX Architect @ Youwe

• Designed Magento webshops, communities, websites and applications; 
• Serve international clients in finance, food, travel, music, IT, raw materials and governmental; 
• Leading team of 6 designers more than 100 engineers and project managers; 
• Guiding concept and design proces for small and large b2b and b2c projects; 
• Creative workshops with clients and teams; 
• Agile/SCRUM framework; 
• Drupal, Magento, TYPO3 and Symfony. 

2009 – 2014: Sr Interaction designer and Project Manager @ Drecomm

• Designed Magento webshops, e-commerce and corporate websites; 
• Working with small team of 3 designers more than 40 engineers and project managers; 
• Consulting clients and project management for projects small and large b2b and b2c projects;
• Prince2 method; 
• Experience with ERP systems like SAP, Exact Online, Microsoft Dynamics AX;
• TYPO3 and Magento;

2007 – 2009: Interaction designer @ Variomatic

• Designed communities and corporate websites;
• Projects for Ilse Media, Reed Business and Vergelijk.nl;
• Worked in small team of 3 designers and 6 engineers;
• Umbraco and WordPress.